Privacy Policy

Who We Are

Our website address is: https://tinnitaid.com. Tinnitaid is dedicated to helping individuals manage tinnitus symptoms through our TRT (Tinnitus Retraining Therapy) app. The creating team of the app does not hold any responsibility on how the app is used. Please consult your doctor. This app is not a medical device. Though, we use the latest tinnitus research to give you the best relief you can find. By using the app, you accept the above policy statements.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be visible to the public alongside your comment.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors can download and extract any location data from images uploaded to the website.

Cookies

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for your convenience. These cookies will last for one year, so you don’t have to re-enter your information when you leave another comment.

When you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is discarded when you close your browser.

When you log in, we also set up cookies to save your login information and screen display preferences. Login cookies last for two days, while screen options cookies last for a year. Selecting “Remember Me” will keep you logged in for two weeks. Upon logging out, login cookies are removed.

If you edit or publish an article, an additional cookie will be stored in your browser, which simply records the post ID of the edited article. It expires after one day.

Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has directly visited the other website. These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interactions with that embedded content, especially if you have an account and are logged into that site.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email to help verify the request.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This helps us recognize and approve follow-up comments automatically without needing manual moderation.

For users who register on our website (if applicable), we store the personal information provided in their user profile. All registered users can view, edit, or delete their personal information at any time (except for their username). Website administrators can also view and edit that information.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you provided to us. You can also request that we erase any personal data we hold about you, except for data we are required to retain for administrative, legal, or security purposes.

Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service to ensure the safety and security of our website community.

GDPR

We use Google Analytics to track the usage of the app. Please be aware of their compliance with GDPR before using the app.By using the app you agree to the above statement.